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Resources for Insurance IT Strategists
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    Apps for claims adjusters and policyholders were built on what Exigen calls a future-proof platform ready of next-gen consumer technologies that could include wearables.

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    USAA appears four times in a “top ten” list of financing rounds with participating insurance investors, which represents a tiny amount of the $1.78 billion insurers have invested since 2010.

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    The task today is to use available technology and data to drive the frontier of the healthcare experience forward to help keep the well healthy and help the at-risk be more healthy, said Mark Boxer, Cigna CIO, at PegaWORLD in Orlando, Fla.

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    Reflections on a fundamental shift in the way insurers serve policyholders, discussed at SAP’s Financial Services Forum in London.

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    While immersion in the subject of IT can be intimidating for some executives, a rudimentary understanding of evolving developments is an essential responsibility of all senior leadership.

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    There is no disagreement among leading researchers that there will be tens of billions of devices—computers, smartphones, tablets, and sensors of many different kinds, including wearable devices—connected to and broadcasting readings across the Internet by 2020.

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    In his opening remarks to the 99th LIMRA Annual Conference in Boston this morning Robert A. Kerzner highlighted the impact commoditization can have on an industry and noted that to avoid it, companies need to differentiate themselves through innovation, service or segmentation.

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    The Internet of Things has the power to overcome product commoditization, make insurance relevant to consumers through frequent interaction, and change the very quality of insured risk through dynamic intervention.

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    Wearables that made their appearance in the insurance industry with a certain “bling” quality are likely to soon have significant economic implications for insurers—bang.

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    The shift from indemnification to mitigation is in the best interest of the insured and a great opportunity to provide more and better service, but it’s also a move away from how insurers have done business for hundreds of years.

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    The National Australia Bank’s wealth management division will use Big Cloud Analytics’ predictive capabilities to engage customers and offer lower insurance premiums.

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    The insurer enlisted celebrity chef Tom Colicchio to promote the HealthyFood program, which rewards participants with discounts on groceries and annual premiums.

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    Wearable technology, popularized by gadgets such as FitBit, Google Glass, and Nike Fuel Band, is continuing to explode in popularity, creating opportunities to improve the care of injured workers in the process.  

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    The Fitbit Charge 2 is the newest activity tracker integrated and validated with Qualcomm’s 2net platform and UnitedHealthcare Motion within a bring-your-own-device model.

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    The combined capabilities of the companies aims at the two major barriers to a scaled health information platform: lack of biometric information of adequate quality, and up-front technology and program costs.

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    While insurance uses are mostly speculative at this point, AR and VR have significant potential for driving improvements in areas such as efficiency, customer experience and risk avoidance.

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    Looking to launch its wearable tech and workplace safety platform 2018, MākuSafe wants to do for workplace safety and productivity what Fitbit did for personal fitness.